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One bad review can break a business.
Even half a star can stop a purchase before it starts.
And an outdated listing is a non-starter.
Always be “in the know.”
Reputation Experience Management – our RXM
Platform is the single source of truth for listening,
understanding and taking action.
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Rank higher, stand out and show up in the
places that matter.
Listen to YOUR customers’ feedback
“everywhere” and “interact” with them in the
places they actually engage.
And most importantly, make sense of it all.
With seamless integrations to hundreds of
CRM, PMS, search, directory, review and
social sites.
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The report card for your business. See where you’re winning and where you’re falling short.
Our score aggregates all of your data and uses our prescriptive analytics to deliver actionable insights.
Why RXM
matters
Retailers with a high Reputation Score experience 3.9% higher sales growth.
Hospitals with a high Reputation Score earn $1.2M more revenue per bed, per year.
Auto dealerships see up to a 10% increase in sales volume by monitoring and improving their Reputation Score.
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More than two-thirds of consumers lose trust in a business when its listings are inaccurate.
Using a Google Listing makes a business 2.7X more reputable, drives 7X more clicks and 70% more visits.
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Key product updates made throughout Q2…
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Four Hours, 20 cross-industry speakers now available to stream…
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The what, why and how of adding value with business listings…
WATCH ON-DEMANDGoogle My Business Traffic and Reviews Continue to Return in June
Traffic and reviews are returning to Google My Business (GMB) …
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EXPLORE MORE
By the numbers…
Founded in Silicon Valley, Reputation.com created the Online Reputation Management category and we continue to lead the market.
31 patents — and 25 more pending — turn Reputation.com into a market leader and industry pioneer.
Over 40 million surveys deployed to help brands collect meaningful customer feedback and uncover new ways of improving service quality.
Seven global offices in Scottsdale, Chicago and the UK with a headquarters in Redwood City, California and more offices around the world.
450 employees who bring collective experience and knowledge to help our global customers every single day.
Three billion points of interest managed to centralize, update and share accurate location data in real time.
We introduced Reputation Experience Management (RXM) our fully integrated platform. Our momentum continues and there’s SO much more to come…